Ticket Info

Disney Tickets – IMPORTANT NOTICE

Customers purchasing Disney tickets please note we CANNOT accept returns of any Disney tickets OR Disney Will Call vouchers once they have been issued.

Last Minute Orders

For any last minute orders please call and speak to a customer service representative to ensure we can meet your deadline.

PLEASE NOTE THAT ONLINE TICKET ORDERS PLACED AFTER 3.30 PM FRIDAY MAY NOT BE PROCESSED UNTIL MONDAY.

 

Things To Consider Before You Order

  • Don’t forget to first choose your currency – certain tickets are only displayed in certain currencies.
  • Our best prices are the ones displayed – no price match nonsense.
  • Your final payment can be in Pounds, Dollars or Euros – whatever you prefer.
  • You will be sent REAL tickets unless you request E-Tickets.
  • Upon completion of your online order will receive a confirmation e-mail with your order number for reference.
  • Please note we guarantee delivery within 14 BUSINESS DAYS – normally sooner if the tickets are in stock.
  • We do NOT charge credit card fees & Delivery is FREE in the UK & USA.
  • You may put down a deposit to lock in pricing – phone orders only please – minimum purchase required.

 

Shipping Information

Orders will be sent to UK customers via our Ascot UK office:

Ascot Travel House Ltd, 5 Royal Hunt House, Fernbank Road, Ascot, Berkshire SL5 8JR

Open Monday – Friday 9am-5.30pm (9am – 4pm Saturdays) Tel. 0800 294 9458

Shipping Options (USA & UK) :

We offer FREE Shipping to your home address for all UK / USA ticket orders – tickets are sent via recorded mail within 14 business days and a signature is required.

Disney tickets are also available FREE to UK/USA customers via E-mail for you to print out – these are official Disney “Will Call” certificates to be exchanged at any Disney guest service location.

Other NON DISNEY tickets can also be E-mailed to you – simply print out and present at the park or attraction in question.

Some tickets cannot be e-mailed. Please check before you place your order if all your tickets can be sent via E-mail.

Worldwide shipping – delivery time varies by location.

Hotel Delivery – check-in date and reservation details required – there is a charge for this service.

FREE Office Pickup:

*PICK UP BY PRIOR ARRANGEMENT ONLY PLEASE*

Clermont Office:

Clermont office – 154 East Highland Avenue, Clermont, FL 34711

Open Mon-Friday 7:30 AM-5:00 PM

Closed on weekends and major holidays.

Tel. (352) 241 8539

*If you have questions about your order please contact us at: customerservice@orlandoattractions.com