IMPORTANT SHIPPING INFORMATION
For any LAST MINUTE orders please call and speak to a customer service representative to ensure we can meet your deadline.
PLEASE NOTE THAT ONLINE TICKET ORDERS PLACED AFTER 3.30 PM FRIDAY MAY NOT BE PROCESSED UNTIL MONDAY.
Orders will be sent to UK customers via our Ascot UK office:
Ascot Travel House Ltd, 5 Royal Hunt House, Fernbank Road, Ascot, Berkshire SL5 8JR
Open Monday – Friday 9am-5.30pm (9am – 4pm Saturdays) Tel. 0800 294 9458
SHIPPING OPTIONS (USA & UK) :
We offer FREE Shipping to your home address for all UK / USA ticket orders – tickets are sent via recorded mail within 14 business days and a signature is required.
Disney tickets are also available FREE to UK/USA customers via E-mail for you to print out – these are official Disney “Will Call” certificates to be exchanged at any Disney guest service location.
Other NON DISNEY tickets can also be emailed to you – simply print out and present at the park or attraction in question. Some tickets cannot be emailed. Please check before you place your order if all your tickets can be sent via E-mail.
Worldwide shipping – delivery time varies by location.
Hotel Delivery – check-in date and reservation details required – there is a charge for this service.
FREE Office Pickup:
*PICK UP BY PRIOR ARRANGEMENT ONLY PLEASE*
Clermont office OPEN MON-FRI 7:30 AM-5:00 PM
CLOSED ON WEEKENDS & MAJOR HOLIDAYS
Located at 154 East Highland Avenue, Clermont, FL 34711
Tel. (352) 241 8539
Kissimmee office OPEN MON-FRI 9:00 AM-11:00 AM
CLOSED ON MAJOR HOLIDAYS
Located at 8701 West Irlo Bronson Memorial Hwy (west end of Vista del Lago Plaza, across the street from Champions World Resort), Kissimmee, FL 34747.
Tel. (407) 319-7615 (Monday to Friday 9:00 a.m. to 11:00 a.m.)
If you have questions about your order please contact us at: firstname.lastname@example.org
Attraction tickets sold on OrlandoAttractions.com are supplied by Ascot Travel House Ltd in the UK and Travel House of America for the rest of the World.
Ascot Travel House Ltd (trading as OrlandoAttractions.com) is a member of ABTA. Company registration 11178791, head office: 5 Royal Hunt House, Fernbank Road, Ascot, SL5 8JR. As members of ABTA you have the benefit of ABTA’s assistance and Code of Conduct. Attraction Tickets purchased through OrlandoAttractions.com are not covered by ABTA’s scheme of financial protection.
Any holidays purchased are supplied by our retail travel agent NAR UK Ltd ABTA K5268. Company registration 01475109, head office: 5 Royal Hunt House, Fernbank Road, Ascot, SL5 8JR. All flights and flight inclusive holidays we sell are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL certificate. Please ask for it and check to ensure that everything booked (flights, hotels and other services) is listed on it. Please visit www.atol.org.uk/ATOLCertificate for more information.
Accommodation supplied to persons outside of the UK will be supplied by Travel House of America INC. Registration number 593223781, head office: 154 East Highland Avenue, Clermont, FL, 34711. These sales are not covered by ABTA.
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