IMPORTANT SHIPPING INFORMATION
For any LAST MINUTE orders please call and speak to a customer service representative to ensure we can meet your deadline.
PLEASE NOTE THAT ONLINE TICKET ORDERS PLACED AFTER 3.30 PM FRIDAY MAY NOT BE PROCESSED UNTIL MONDAY.
Orders will be sent to UK customers via our Ascot UK office:
Ascot Travel House Ltd, 5 Royal Hunt House, Fernbank Road, Ascot, Berkshire SL5 8JR
Open Monday – Friday 9am-5.30pm (9am – 4pm Saturdays) Tel. 0800 294 9458
SHIPPING OPTIONS (ALL LOCATIONS) :
OrlandoAttractions.com now only operates using E-Tickets and Vouchers. This method is fast becoming the norm and are is very secure. We also believe as the parks introduce the use of more advanced technology that physical tickets will soon become a thing of the past and we want to take the leap in that direction. Here are some great reasons why this is the right time to make this change:
E Tickets can easily be re-issued or re-printed if lost or misplaced. (Not so the cardboard ones when the dog’s eaten them, or they’ve been through the laundry!)
Most Orlando E-Tickets are gate-ready and can be scanned off your mobile phone or a simple printout.*
E Tickets are in widespread use at concerts, sporting events and theme parks - we love that.
E Tickets are environmentally friendly - we really like that.
E Tickets are touchless - paper tickets have to be handled and packaged by our staff and handled again by a courier service - let’s stop that.
E Tickets allow us to offer even lower prices than we normally do - our competitors won’t like that!
Please always check the FAQ section to find out what type of e-ticket or voucher you will receive.
*Some e-tickets / vouchers require exchange. This currently includes Walt Disney World tickets which require exchange at Guest Relations at the first park you visit, Disney Springs, or any Disney resort hotel.
E-Tickets will be issued within 72 working hours of receipt of order.
If you have questions about your order please contact us at: email@example.com
Attraction tickets sold on OrlandoAttractions.com are supplied by NAR UK Ltd in the UK and Travel House of America for the rest of the World.
NAR UK Ltd (trading as OrlandoAttractions.com) is a member of ABTA. Company registration 01475109, head office: 5 Royal Hunt House, Fernbank Road, Ascot, SL5 8JR. As members of ABTA you have the benefit of ABTA’s assistance and Code of Conduct. Attraction Tickets purchased through OrlandoAttractions.com are not covered by ABTA’s scheme of financial protection.
Any holidays purchased are supplied by our retail travel agent NAR UK Ltd ABTA K5268. Company registration 01475109, head office: 5 Royal Hunt House, Fernbank Road, Ascot, SL5 8JR. All flights and flight inclusive holidays we sell are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL certificate. Please ask for it and check to ensure that everything booked (flights, hotels and other services) is listed on it. Please visit www.caa.co.uk/ATOL-protection/Consumers/ATOL-certificate/
for more information.
Accommodation supplied to persons outside of the UK will be supplied by Travel House of America INC. Registration number 593223781, head office: 154 East Highland Avenue, Clermont, FL, 34711. These sales are not covered by ABTA.
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